Holiday Hours Information:
In observance of Thanksgiving Day, all PSCU branches and call centers will be closed on Thursday, November 28th, 2024. We will reopen on Friday, November 29th, 2024. Feel free to access your account through our 24/7 ATMs, Online, and Mobile Banking platforms.
Identity Theft
Think you don’t need identity theft protection? Think again.
Identity theft is consistently the number one complaint to the Federal Trade Commission. Rampant data breaches, affecting millions of records, are putting consumers at great risk of identity theft. It can happen to anyone—regardless of your age and income, where you live, or how careful you are.
Restoring your identity on your own can be time-consuming and stressful. After a while, some people give up, leaving them contend with the aftermath of identity theft for years to come, including fraudulent bills, collections activity, damaged credit and even criminal records.
Identity Theft Services
PSCU provides identity theft detection and recovery services with Direct Advantage Plus checking accounts at no cost
Working with one of the nations most trusted names in identity theft protection, PSCU will provide you with access to a comprehensive suite of services to address fraud caused by identity theft if it happens to you or your family member. These include:
Activate w/ Direct Advantage Plus checking accounts at no cost
Fully Managed Identity Theft Research, Redemption and Recovery
f you suspect identity theft, or if your information becomes compromised, we will assign you to a professionally licensed Recover Advocate. They will complete the recovery work on your behalf, report progress along the way, and be there for you until your good name is restored. This service extends to cover you and up to three generations of family.
Lost Document Replacement
This service assists in replacing identity credential documents that may have been lost, stolen or destroyed in connection with your identity fraud event.
Identity Theft Expense Reimbursement Insurance
You may receive reimbursement of up to $25,000 for out of pocket expenses that occur during the identity recovery process. This includes reimbursement for lost wages, attorney’s fees, and other expenses.
Entitlement to Credit Monitoring
If you decide to activate this service, you will receive alerts for changes to your credit file that could signal identity theft. We can even send text message alerts to your phone for ease of use and rapid communication. This entitlement is for individuals 18 and older with a valid credit file. Note: You must follow an easy activation process in order to receive the benefits of credit monitoring. If not, your credit will not be monitored, nor will you receive alerts.
If you are a Direct Advantage Plus account-holder, and you want to learn more about how to activate our no-cost credit monitoring, click here. Next, enter your email address, complete your profile, and answer the identity authentication questions to activate this service.